Russell is a valuable member of CLI's MIS department. Whether
it's assisting with an upgrade, monitoring and troubleshooting our
clients' databases, or providing critical support at 2:00 am, David
is seemingly always on the job.
employee since 2001, David has been an asset to the organization for
the past decade. His work fuels his natural curiosity and
problem-solving skills combined with his life-long interest in
computers and technology.
makes his home in Chappaqua, NY and in addition to his work at CLI is
a proud volunteer firefighter in his hometown. He is engaged to
be married in the Fall of 2011.
Welcome New Client:
Frontline Freight, located
in Santa Fe Springs, CA installed the FACTS hosted or
SaaS system in the Fall of 2010. In addition to LTL
services, Frontline goes beyond the call to meet customer demands by
providing specialized services including Truckload, Intermodal Rail,
Expedited Air Freight, and International shipping services.
To learn more visit their website.
Welcome to the "new
look" version of CLI's newsletter, Trucking
with CLI. In this issue, we recap our
recent User Group meeting, highlight the latest enhancements to our
FACTS™ total freight management solution, and share some
updates from industry partner SMC3. We also have an article on
Outsourcing from guest contributer, Gagan Goraya.
We hope that you find
the newsletter to be informative and invite you to provide us
with ideas and content for future editions. Enjoy.
User Group Meeting a Qualified Success
from across North America gathered at the end of April to
attend the CLI Annual User Group Conference at the Crowne Plaza Hotel
in White Plains, NY. The enhanced program featured many
executive-level sessions in addition to hands-on user
instruction. Mike Molitoris, senior transportation
purchasing manager of Volvo Logistics North America, was a
featured speaker. Molitoris shared his insights on "The
View from the Other Side" - what a shipper looks for from a
transportation company. Molitoris shared his insights from his
nine years at Volvo and also his experience at Ryder, Con-way and
notable presentations included keynote speaker Satish Jindel,
president of SJ Consulting Group, who shared his vision on
"Business Not As Usual: Why Your Business Strategy Must
Change," and Ken Hoexter, senior transportation analyst from
BofA Merrill Lynch, on the "State of the Industry 2011."
addition to perennial topics of rating, dispatch enhancements,
billing innovations, mapping, electronic data interchange (EDI), and
information system management, participants also attended general
sessions on how trucking companies are using social media, the
importance of Business Process Management (BPM) and SaaS Demystified.
group also participated in hands-on sessions on actual computer
workstations, roundtable discussion of vital topics, sharing ideas
and tips with other users, and viewing a supplier showcase of the
latest IT advancements. Sponsors included Acordex, Cheetah,
Corvedia, DBAppraise, EBE, Fresh Start Logistics, Intermec, PC*MILER,
Progress Software, Royal 4, SMC3, TCG and Unicorn.
you to everyone who participated.
Enhancements to FACTS™
"Without continual growth and progress, such words as
improvement, achievement, and success have no meaning."
takes the above words to heart and to that end, has a commitment to
constant system development and growth. We allocate a
significant segment of our resources to guarantee that FACTS is
always developing, ensuring constant cutting-edge functionality is
available to benefit your organization while making certain that our
software is never obsolete.
review a sampling of the literally thousands of enhancements to the
FACTS system from version 10.6 to 10.7, we invite you to peruse the
upgrade document. You'll see changes and improvements in every
area of the software, from AP, AR and Rating to Call Logging and
Dispatch. In particular, many enhancements have been made in
the track and trace and Web components. Please click here to
access the upgrade file from 10.6 to 10.7. If you would like to
access the other upgrade files, click here.
Please also remember that
unlike other software developers, CLI's FACTS upgrades are always
FREE and one of the many benefits of annual maintenance fees.
If you have any questions about any of the software upgrades please
do not hesitate to contact us firstname.lastname@example.org.
Is it on your IT Agenda?
by Gagan Goraya
is the age of specialization; companies are building on their
strengths. Having in-house IT expertise is not essential when it is
not part of the core business.
The companies are looking for solutions outside their own
organization and acquiring whatever makes sense of their businesses.
Companies coming out of recession have two main objectives; reduce IT
support costs, and invest in IT technology to create efficiencies. At
times like this IT outsourcing has become a key business strategy
irrespective of organization size and IT budget.
the last year over 60% of businesses outsourced at least a portion of
their IT. Some used IT outsourcing as a key strategy to trim their IT
budget, which is often expected during a recessionary period. Others
took a more strategic approach; focusing on creating long-term
efficiencies using IT outsourcing. What is IT outsourcing and why are
so many companies looking into IT outsourcing? IT outsourcing has
been around for some time. Rapid growth in technology has triggered
its acceptance among a wide range of organizations.
is impossible to acquire enough in-house talent to deal with issues
across multiple problem domains. This is why organizations maintain
IT staff focused on core competencies of the business. Most of the
tedious and mundane functions are generally first to get on the IT
outsourcing list. The major categories of IT outsourcing include:
1) Software development
This is probably the most talked about outsourcing strategy for IT.
Large to mid-sized companies that develop software as part of ongoing
software development and deployment strategy mostly use this approach
to create efficiencies at lower costs. The approach allows businesses
to gain access to a greater pool of talent at a relatively lower
Gagan Goraya is a former director of IT at Clarke
Logistics. He is currently COO of Biz IT Solutions,
a comprehensive IT Solutions provider offering a complete and wide range
of IT services.
customers: With the latest advances of RateWare XL, SMC3 is
announcing the End-of-Life (EOL) for RateWare Legacy products. These
products will be replaced with the RateWare XL solution to allow them
to refocus their resources and improve the value of the products they
deliver to their customers.
Products to be Replaced:
- RateWare DLL
- RateWare COM
you have any questions about the EOL of these products, contact Brad
Gregory at email@example.com or call him at 770-486-5846.
Thank you for sharing some
time with us. Please don't hesitate to contact me with any
questions, feedback or opinions.
Carrier Logistics Inc.