In this issue
· Hold the Date: 1st CLI Leadership Summit
· New Training Tool to Help You
· Brokers Can Now Benefit from CLI System
· Tip of the Month
· Out to Lunch with CLI
· Customer News: Billings Freight Systems
· CLI Corner: New Additions
· Calendar of Events
the inaugural edition of the CLI newsletter. We are excited about its launch
and the prospect of it being an important communication tool between you - our
client - and us. We hope you find it informative and useful. You will receive
this newsletter via e-mail; past editions will be archived on the CLI
website, www.carrierlogistics.com for future reference.
a few minutes to read about some of the exciting new products and services
CLI offers that can help you run your business more efficiently and
profitably. Also, please forward this newsletter to others at your company by
clicking the "Forward email" button on the bottom of the page.
Finally, let us know what you like and what you don't. We've created this
newsletter for you; help us shape it into an important resource.
the Date: 1st CLI Leadership Summit Scheduled
29 - October 1, 2004. Mark these dates on your calendar or PDA. That's when
the first CLI Leadership Summit will take place in Tarrytown, NY. The
program, with its theme "The Road to the Future," is an
unprecedented event, bringing together the chief executives and presidents of
CLI customer companies. These high-level attendees will be enlightened by
fascinating speakers and workshop leaders. We'll examine the current state of
the transportation and trucking industry and learn what experts foresee in
the future. The emphasis will be on long-range business issues and planning.
will be delivered by Jack Shaw, a business and technology expert with more
than 25 years of software design, marketing, and implementation experience.
For more than 15 years he has helped clients identify and exploit strategic
marketing opportunities. Jack has helped dozens of companies design/redesign
products, increase sales, manage customer expectations, and gain competitive
Join us at
the exquisite Tarrytown House located in the heart of the Historic Hudson
Valley. Daily sessions will be held in state-of-the-art meeting rooms, while
evening events will take place in magnificent parlors and state rooms in the
property's two lush 1800s mansions. First class service and elegant
accommodations truly make this a desirable destination.
will begin Wednesday, September 29 with an opening evening reception and will
wrap by noon on Friday, October 1. We've secured special weekend rates if you
wish to stay and explore the local area or nearby New York City, which is
just 30 minutes away. Space is limited so watch your mail for more
information and details.
more information on Jack Shaw
Tool to Help You
Help is on the way! FACTSHelp, that is. We have a brand new
support tool that can help you maximize your use of CLI's systems. Based on
RoboHelp, a tool from Macromedia, the creators of Shockwave and Flash,
FACTSHelp allows us to create help files in multiple formats including web
help, Flash help, printed documentation, and even older versions of Windows
help files. This new way of releasing documentation is very user-friendly
and will prove to be a great asset in the support area.
better, the program can be used to create online tutorials and training
sessions that can be customized for each customer. For more information on
FACTSHelp contact Joe Suprenant, Training & Documentation Manager at
Brokers Can Now
Benefit from CLI System
Brokerage Module Available
CLI is pleased
to announce the creation of a new brokerage module. The system, developed
for brokers, controls shipments that are picked up and delivered by
trucking companies. Essentially a dispatch control, its purpose is to
manage outside carriers to ensure that work is completed. This new module
allows a broker to ensure profitability by showing margin and giving
greater control to manage their business.
can use the system to schedule pickups and deliveries as though the
trucking facilities are part of the company. The system can be used to
track freight movement as well as billing information. It is also available
to LTL companies with departments specializing in truck load or brokerage
A few of
the system highlights include the ability to:
· Provide a quote;
· Create a brokerage pro;
· Trace shipments;
· Access historical information to view
previous moves from a particular shipper;
· Move shipments from an LTL system to the
brokerage system seamlessly;
· Access freight bill entry and reporting;
· View accounts payable and receivable
system will also keep records for dropped carriers to track trucking
companies that may not be achieving proper service levels for picking up
Tip of the Month
Pickup calls not routing properly
Startup procedure sets the routing plan for the pickup calls to follow that
day. The default plan is stored in the terminal control file ib.maint #9.
If the plan name is changed in the Daily Startup, the default plan is
changed in the terminal control file.
occasions during the Daily Startup, the pickup plan may be changed due to
the freight conditions of the day. Take care when making these changes
because a valid plan name must be used.
calls going to LOG
the Daily Startup, the pickup calls are all going to the LOG route, the
plan has most likely been changed to an invalid plan name. In order to fix
this, check the terminal control file ib.maint #9 to see what the default
pickup plan is. If it is not recognizable, change the plan to the
appropriate pickup plan. Then run the Daily Startup again to set the
current day's plan. Note: The "Load Dailys" option should be NO
if the Daily pickups are already in the system. The "Route Pickups on
Tomorrow Route" option should also be NO if the pickups from tomorrow
have already been routed once.
running the Daily Startup with the appropriate route plan, the pickups will
then start to route properly for the remainder of the day.
Out to Lunch
Have you heard about CLI's latest training program? "Out to
Lunch with CLI" is a series of live training seminars you can
participate in over the Internet and by conference call. They are a great
way to stay up-to-date on various components of the entire FACTS software
package. We know you're busy, so the sessions are designed to be short in
time but long on information. The sessions start between 11:00am and 2:00pm
to get the maximum amount of participation. Following are the next
April 29 1:00pm EDT
FREE session demo of web modules CLI has developed
May 6 2:00pm EDT
Billing Recap Errors
May 13 11:00am EDT
for each session is $75 (except the April 29 session, which is FREE). If you
need more than one connection to the conference call, each additional
connection is $30. This additional fee covers the conference call and the
WebEx cost, both priced by user.
questions or to register for any of the above sessions, please send an
e-mail to email@example.com. Registration is required at least
24 hours in advance as we may need to increase the number of connections
required for a given session. Please supply the following when you
register: Company Name, Your Name, E-mail Address, Phone Number, and Topic.
have a topic that you would like us to cover in a future "Out to
Lunch" session? Please feel free to send them to
Billings Freight Systems Selects FACTS
Billings Freight Systems, Inc., a leading LTL carrier
based in Lexington, N.C., has selected the FACTS total freight management
computer system. Billings chose the system because of its capability to
support expedited freight service. The system offers a low cost of
ownership by reducing administrative costs for rating, billing, and
dispatch. It reduces these costs by automatically assigning the correct
freight rates to shipments and provides Billings customers the ability to
trace shipments online.
than 75 years, Billings Freight has been providing fast, reliable
transportation throughout the Eastern United States, Alabama, Tennessee,
Texas, California, and Mexico. The company transports fabrics, apparel, and
textiles between the Carolinas and the Northeast and today handles nearly
every type of shipment, including hazardous materials, throughout its
warmly welcomes Billings to our family of users.
CLI Corner: New
CLI is pleased to introduce you to some new faces.
joined CLI last summer as Training & Documentation Manager. Joe was
previously at IBM and DHL. Joe is responsible for providing CLI customers
with training tools that can help them maximize their use of CLI's systems.
One of the tools that Joe has developed is FACTSHelp, a Macromedia product,
which is highlighted in a separate article in this newsletter.
new personnel to personal: Laura Brennan and her husband Sean welcomed baby
John Thomas on March 25, 2003 and Richard Murray and his wife Linda
welcomed their daughter Juliet Elizabeth on July 30, 2003.
welcome Joe and congratulate Laura and Richard and their respective
June 27-29 The National Accounting & Finance Council will
hold its Annual Management Conference in Dallas, TX.
29-October 1 Carrier Logistics, Inc. will host its Leadership Summit in
Click for information on the NAFC Conference